I?am a wedding DJ.
Technically my job is to go to a wedding… play music… make a few announcements… then go home.
Anybody who has seen me at a wedding knows that is a very small part of what I do at a wedding. I take photos & video, make sure people are taken care of, if there are elements to the wedding not relative to me that the couple have expressed that are important it will be done by any means necessary. There is a lot more of extra curricular activity that goes into a great wedding night then putting on some tunes.
Firstly you want the bride and groom happy before anything. Then you want the families respected an involved as much as possible. Then you want the bridal party (who are the closest link to the party element) involved, then the guests. If they are all happy then all is well and you will have great night.
Recently while at a venue that I have worked at quite a few times before I had a moment where I realized there is a difference between someone who takes a paycheck doing weddings and someone that will do anything to make sure the bride and groom get everything on their wedding day.
I actually heard the server state « That’s not my job » to the groom’s father.
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I took a moment & shook my head. I can’t even tell you how many jobs I do that aren’t mine… Who cares whose job it is.
Truly unacceptable! I would tell what venue this is unfortunately there are some really good employees there as well and I hope & pray it is an isolated case. The reality is I don’t choose the venue I work at however clients always ask me what venue that I would recommend.
It may sound horrible to say but there are a lot of employees at venues that punch a paycheck and I understand why. They aren’t tipped directly and maybe they don’t feel what they do has any sort of purpose and they may think people don’t recognize good service.
I am here to tell you that is definitely not the case! When I refer someone to a venue it usually because of the service that is offered. IT IS CRUTIAL.
Having a « can do » attitude is definitely a great way to conduct business and people recognize it immediately. There are a ton of venues around the Montreal area that are exceptional and provide world class service so I guess I get thrown for a loop when I hear amateur comments like that.
What do you think? Is service important when you go to a venue?
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